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Customer Health ScoreHealth check

Score one customer on how they use the product, the results they get from it and the strength of your relationship. You'll see whether the account is healthy and the next step to take.

How it works

  • 4 sections with questions
  • Answer each question to see your result
  • See your results at the end

About the Customer Health Score template

For customer success teams running a regular health check on each account. Scores product adoption, business outcomes and the strength of your relationship, then marks the account healthy, stable or unhealthy with a next step.

Use this template free

No credit card required. Customize questions, scoring, and results after signup.