How can we help?
Most answers are one search away. If you can't find what you need, we read every email ourselves.
Email us directly
We're a small team and read every message ourselves, usually within one business day.
Or find it yourself
Help Center
Step-by-step guides for building, customizing, and sharing your quiz.
Docs
Technical reference: API, webhooks, embedding, MCP server.
Changelog
Everything we've shipped, with dates.
Community
Ask questions and swap tips with other FluoTest users.
System status
Live uptime and incident history.
Common questions
How fast will I get a reply?
We read every email ourselves, usually within one business day. There's no live chat or phone support today.
I found a bug, what should I include?
Email us the quiz URL (or ID), what you expected to happen, what happened instead, and a screenshot if you have one. That's usually enough for us to reproduce it.
Can I get a refund?
Email us within 14 days of a Pro or Business charge and we'll refund it, no questions asked. See our Terms for the full policy.
How do I export or delete my data?
You can export your data or delete your account yourself, see Manage your data and sessions in the Help Center, or read our Data ownership page.
Can I request a feature?
Yes, see our Roadmap page, which has a feature request link and shows what we're already working on.