How can we help?
Most answers are one search away. If you can't find what you need, we read every email ourselves.
Email us directly
We're a small team and read every message ourselves — usually within one business day.
Or find it yourself
Help Center
Step-by-step guides for building, customizing, and sharing your quiz.
Docs
Technical reference: API, webhooks, embedding, MCP server.
Changelog
Everything we've shipped, with dates.
Community
Ask questions and swap tips with other FluoTest users.
System status
Live uptime and incident history.
Common questions
How fast will I get a reply?
We read every email ourselves, usually within one business day. There's no live chat or phone support today.
I found a bug — what should I include?
Email us the quiz URL (or ID), what you expected to happen, what happened instead, and a screenshot if you have one. That's usually enough for us to reproduce it.
Can I get a refund?
Email us within 14 days of a Pro or Business charge and we'll refund it, no questions asked. See our Terms for the full policy.
How do I export or delete my data?
You can export your data or delete your account yourself — see Manage your data and sessions in the Help Center, or read our Data ownership page.
Can I request a feature?
Yes — see our Roadmap page, which has a feature request link and shows what we're already working on.